Strategic Plan:
KRA4: Enhancing Information Resources

DRAFT

2010 Key Results

Information Technology

1. Increase in the overall satisfaction of students, faculty, and administrators with the support technology provides in helping them be effective in their roles.
2. Effective use of relevant, emerging technology by an increasing percentage of faculty members to enhance their teaching in the classroom and by an increasing percentage of students to enhance their overall learning.
3. Improved project, record and data management by administrators through increased use of appropriate software tools and access to mainframe support.
4. Standardized communications within the CULS community.
5. Piloting of content management approaches.

Library

6. Continued improvement in the Library’s support of student study, faculty teaching, faculty scholarship and alumni learning as measured through objective annual surveying of all three user groups.
7. Ensuring that the library is an effective support to the academic and scholarly objectives of the Law School by developing the library’s key resources (personnel and materials) to a level that is above the median for all ABA law schools
8. A plan for increased library capacity to meet demands for library expansion.

2006-2010 Strategic Work

Information Technology

1. In conjunction with library, conduct a survey prepared by an expert in measuring user satisfaction in conjunction with IT and Library directors. Survey assesses users’ ability to be productive with services provided. Administer survey every two years – 2007, 2009 (supports KR 1).
2. Retain an instructional technologist, i.e., expert in training in applied technology, to address satisfaction of faculty, staff, and students (supports KR 1, KR 2, KR4, & KR 5).
3. Inventory the hardware and software required by faculty/administrators/ staff to be effective in their roles. (Supports KR 2 and 3).
4. Increase faculty ease in using technology in the classroom (supports KR 2) by

a. Centralizing AV to one location so that faculty focus can be on classroom lecturing; and IT can support both centrally and remotely the technical functions for classroom needs). Centralizing Technology requires installing equipment.
b. Hire AV specialist.
c. Identify working space
d. Increasing availability of interactive technology to improve student learning and assist faculty with effective/interactive teaching (webcams for students to monitor negotiation skills, clickers in classroom for gauging student understanding of topics)

• Authorization of “computer only classes,” i.e., to enroll the student must have a properly configured laptop. (Also supports KR 6(a))
• Increase staff to provide real-time support for faculty’s use of classroom technology.

e. Training of interested faculty-at least two a year- on PowerPoint and web-based classroom environments appropriate to the law school needs.
f. Providing three IT presentations per academic year on emerging technology that could be implemented in the classroom environment.

5. Expand virtual classroom capability (supports KR 2) by

a. Improving speed and bandwidth of Internet access.
b. Increasing number of classrooms capable of supporting a virtual classroom from current number of one (A121) by minimum of 2 per year.

6. Enhance student learning (supports KR 2) by

a. Ensuring that all students either have or have access to a properly configured laptop by the start of the 07-08 academic year, by i) Students who are purchasing laptops will be encouraged to purchase properly configured laptops; 2) Law school will ensure access to laptops for those students without resources to purchase a laptop by providing a rolling cart of laptops or financing/subsidizing purchases for students. (Note: this commits IT to support academic functions [Exam Soft], facilitate vendor relationship with laptop supplier, and network functions at CULS, but not to supporting the hardware, performance issues [speed, extra software or peripherals] other networks attached to personal units, or providing anti-virus updates).
b. Continuing Peer-To-Peer in the Computer Lab on functions that aid studying (e.g. Outline Programs in Power Point) and enhance training of the peer trainers.

7. Improve project management (Supports KR 3) by

a. Establishing a baseline of current Project Development users;
b. Training in use of Projects;
c. Creating a user group for Project issues, both software and implementation issues.
d. Training an IT Staff member certified in Project Management.

8. Improve efficiency and effectiveness of data and report management through access to mainframe (supports KR3):

a. Coordinate with Main Campus for access to the mainframe system at the programming level;
b. Hire a database administrator; work with law school administrators on law school issues related to the mainframe system (example of activity would be an admissions on-line application going from on-line web applicant entry to direct input into mainframe. Job also to create more programming on line.

9. Standardize communications (supports KR 4) by

a. Identifying adjuncts
b. Creating on-line accounts for adjuncts
c. Training on e-mail specifically and Outlook functions generally.
d. Build community groups to enable access to specific constituencies, including alumni.

10. Work with individual departments to identify content management approaches (supports KR5)

Library

11. Conduct survey of students, faculty and alumni every two years with consultation of the library direct and staff.
12. Use the results of survey by library director and staff to determine how to continue and enhance library services, and to determine what additional resources, staffing and space are needed for the enhancement of library services.
13. Increase library materials budget by 10% every year.
14. Increase library staffing levels to insure progress toward the median.
15. Hire architect to plan for library expansion to meet expected growth within next 15 years.

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