Strategic Plan:
KRA3. Enhancing the Student Experience

DRAFT

2010 Key Results

1. Enhanced student appreciation for the importance of pro bono and community service by:

(a) at least 75 % of CULS faculty, senior staff, and students, respectively, meeting the 50 hours of community/public service goal over the applicable 3 or 4 year period; and
(b) creation of summer public interest fellowships and a loan repayment program for graduates working in public interest jobs

2. Enhanced student appreciation for the importance of professionalism and ethical conduct in school and in the workplace by providing:

(a) greater recognition to CULS community members exhibiting these characteristics,
(b) increased attention to these topics at symposium and other CULS community events,
(c) increased faculty teaching about and modeling of these characteristics, and
(d) a new system to continue and sustain efforts aimed at enhancing these characteristics

3. An expanded and coordinated system of academic, curricular and career advising/counseling for students

4. Web-based student services related to registrar and financial matters, including:

(a) class registration, course drop/add, course wait-listing, transcript ordering, and exam number, grade and class rank access, and
(b) tuition, scholarship and loan payment and processing, including loan and scholarship applications, the submission of loan documentation, refund requests, and additional scholarship aid applications

5. A safe, secure, technologically up-to-date, clean, comfortable, accessible facility, with a bi-annual student-faculty-staff survey yielding at least a 90% level of satisfaction with the facility’s safety and security and at least an overall 75% level of satisfaction with other facility characteristics

6. Enhanced intellectual and social community life that brings students together with each other and faculty and staff at CULS.

2006-2010 Strategic Work

1. Developing criteria and managing the phasing in and the oversight of the 50 hour community/public service goal, including the development of systems to provide students compliance opportunities and to track faculty and student compliance
2. Developing criteria for, fundraising for and implementation of summer public interest fellowships and a loan repayment assistance program for graduates working in defined public interest positions
3. Establish group responsible for:

(a) establishing benchmark levels and annually measuring the levels of activity which:

(i) recognize professionalism and ethical conduct among members of the CULS community
(ii) bring attention to these topics at symposia and other CULS community events, and
(iii) involves faculty teaching and modeling of professionalism and ethical conduct

(b) finding ways to annually expand the activity described immediately above

4. Enhance system of academic, curricular and career advising/counseling to students by:

(a) appointment of a central administrator or senior staff person as the designated academic/curricular adviser (analog to the career counseling provided by the Career Services)
(b) assigning smaller groups of students to a broader group of faculty and senior legal staff advisors
(c) training faculty and staff regarding academic, curricular and career advising
(d) assuring an annual meeting between each student and a faculty/staff advisor
(e) assuring a universal opportunity for students to be matched with an alumni advisor/mentor
(f) receiving recommendations for improvements in academic, curricular and career advising/counseling and assessing, bi-annually, the level of satisfaction with this array of services

5. Facilitate the establishment of web-based student services related to registrar and financial matters by:

(a) developing parameters, policies and procedures regarding fair and appropriate secure web access to various registrar services.
(b) developing, testing and implementing software necessary to the provision of these services
(c) providing necessary training to students, faculty and staff regarding permissibility and means of access.

6. Administer a bi-annual facility satisfaction survey with different portions targeted at different relevant audiences outlined above (to be incorporated, whenever appropriate, with other survey instruments contemplated by strategic work associated with other KRA’s)

7. Establish administrative processes for:

(a) securing recommendations from an outside expert on the safety and security of the facility and recommending to the law school administration, on at least a bi-annual basis, potential safety and security improvements.
(b) receiving internal safety and security recommendations
(c) administrative review of all safety and security recommendations for possible implementation

8. Enhance intellectual and social community life at CULS by:

(a) Establishing standing committee responsible for determining benchmark and annual levels of intellectual and social community life activity, designing program to expand that activity – including increased opportunity for extra-curricular faculty/student interaction -- and implementing the program.
(b) Expanding financial, physical, administrative and leadership support for student organizations so that they can actively participate in the expansion of intellectual and social Community activities.

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