Description:
Mediation is a process in which a neutral third party assists disputing
parties in coming up with their own solutions to reach a mutually
agreeable resolution. Mediation has proven to be effective in resolving
conflicts that arise in workplaces, neighborhoods, families, and
the legal system.
This two-day mediation training is designed to teach the basic
skills used by an effective mediator. No prior mediation experience
is required for individuals taking this course. This training is
specifically designed to be interdisciplinary in nature and is developed
to be useful for people with multiple backgrounds and experience
levels.
This fast moving and interesting training combines exercises, videos,
short lectures, written materials, group discussions, and role plays
to help participants learn how to effectively use the seven-stage
mediation process. During role playing sessions CDR provides one
trainer for every four trainees so that each participant will have
the opportunity to mediate three different disputes and receive
advice and assistance from a skilled and experienced mediation trainer
in a comfortable and non-threatening environment.
Audience:
Anyone who wants to learn basic mediation skills. Participants
typically include human resource managers, attorneys, judges, business
leaders, healthcare professionals, supervisors, managers, union
leaders, EEO officers, government employees, members of the clergy,
social service personnel, teachers, and others.
Competencies Learned:
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Understanding of dispute resolution continuum
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Ability to conduct seven-stage mediation process
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Knowledge of special issues that arise in mediation
Lead Faculty:
Scot Dewhirst, Co-Director, Center for Dispute Resolution
Roberta Mitchell, Co-Director, Center for Dispute Resolution
Terry Wheeler, Co-Director, Center for Dispute Resolution
